Current Vacancies
Bishop Sutton HQ
Customer Support Advisor (Days)
Customer Excellence
£12.03 per hour
Full time – Permanent
37.5 hrs a week - Working 8 hours per day between 7am-6pm - On a rolling rota - Approximately 1 in 3 Weekends: Saturday Mornings (8.30am-1pm) and Sundays (10am-6pm)
Arthur David Food with Service, an award-winning family business who specialise in supplying an impressive range of fresh, ambient, and frozen quality products to a variety of customers including manufacturers, schools and hospitality to name a few are looking for a full-time customer excellence advisor to join our day team on a permanent basis.
Daily Tasks:
Are you a real team player that enjoys a fun, fast paced environment and working to deadlines?
We are looking for someone with fantastic verbal and written skills to help deal efficiently and professionally with our customers, joining the rest of our team in living our core values of Teamwork, Respect, Customer Service, Quality and Excellence.
We want someone who thrives under pressure, has a thirst for learning and a keen eye for detail.
Product knowledge is not essential as you will receive comprehensive training from the Customer Excellence team as well as the wider Arthur David family.
The ideal person will have working knowledge of IT programmes such as Microsoft packages and have proficient keyboard skills.
You will need to be able to get to Bishop Sutton without relying on public transport.
Joining the Arthur David family will give the right person the determination to strive to deliver excellence in all they do.
Benefits:
- Additional Day Off for Your Birthday
- Christmas Food Hamper
- Company Events
- Company Pension
- Death In Service Benefit
- Discounted Or Free Food
- Employee Discount
- Employee Perks Platform
- Enhance Maternity/Paternity Benefits
- Following 2 Years’ Service, Increased Annual Leave Entitlement and Company Sick Pay Scheme
- Free Parking
- Free Tea/Coffee and Fruit on Site
- On site subsidised staff catering van
- Referral Programme
- Training And Development Opportunities
- Wellness Programme
Schedule:
- 32 hours per week
- Sun, Mon, Thu & Fri
- 9am-5pm
Requirements:
- You’ll need an excellent standard of IT skills, with experience using Microsoft Office Word, Excel and Outlook.
- Excellent keying skills are a necessity.
- Working knowledge of fresh produce is an advantage although not essential as full training will be provided.
Experience:
- Call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
- Data Entry: 1 year (preferred)
Work Authorisation:
United Kingdom (required)
Ability to commute/relocate:
Must be able to get to Bishop Sutton without relying on public transport