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Wookey Hole Inn Case Study

wookey hole inn case study

Wookey hole Inn is a popular hotel with a bar and restaurant situated at Wookey Hole in the heart of Somerset and is just one of the many hotels we supply fresh produce to daily. With so many significant local attractions at their doorstep including the Wookey Hole Caves, Cheddar Gorge and the Longleat Safari Park, the Inn can get very busy at peak times.

The Inn features several modern rooms, a busy restaurant serving an extensive menu and a fully stocked bar serving a number of local ciders and ales in addition to a beer garden seating 100.

The Customer’s Requirements

Jason, the head chef, prides the Wookey Hole Inn menu on its use of fresh, free-range locally sourced ingredients – with a lunch and evening menu catering for free-from diets, frequent blackboard specials, full Sunday roasts and a range of free-from alternatives available to customers.

To keep up with the variety the menu features, the Wookey Hole Inn need a food supplier that supplies an extensive range of fresh ingredients of excellent quality in a timely manner.

The Arthur David Solution

The rep for the Wookey Hole Inn worked closely with Jason to discuss his product needs and delivery frequency to ensure he always had the correct stock available when planning his menus, as well as keeping food waste to a minimum.

In addition to this, our rep arranged a point of call for Jason to arrange same day delivery should he find himself unexpectantly running out or forgetting to order a certain ingredient.

The Arthur David Difference 

“Arthur David have been supplying us at the Wookey Hole Inn for a number of years, throughout this time they have gone above and beyond with sourcing us the freshest and finest produce that can be delivered to me 6 days a week.”

“There has been a number of occasions whereby we have forgotten to order a product or run out sooner than expected, I have phoned our rep and the product has been out to me that afternoon, either the rep has brought it out or a driver has been there within a matter of hours.”

“I can contact my rep at any time of day and I know he will sort any out any issues or assist with any problems I may have. If he doesn’t have the answer to hand that’s when ‘leave it with us’ kicks in and he will come back to me with the correct answer promptly.”

“I know I can rely on Arthur David to provide me with and overall great service including the price and quality of produce.”

Jason – Head Chef – Wookey Hole Inn

Leave It With Us

Jason is just one of the many happy customers we deliver fresh produce to on a daily basis. We know that no two hotels requirements are the same – that’s why we assign representatives to each of our clients to work out the best solution for them. If you’re looking for a food supplier with a difference, why not give us a call on 0330 333 4441 and see what we can do for you.

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