Current Vacancies
Bishop Sutton HQ
Customer Support Team Leader (Evenings)
Customer Excellence
£14.20 per hour
Full time, Permanent
37.5 hours per week, start time negotiable, Monday-Friday
Arthur David Food with Service, an award-winning family business who specialise in supplying an impressive range of fresh, ambient, and frozen quality products to a variety of customers including manufacturers, schools and hospitality to name a few are looking for a part time customer excellence advisor to join our evening team on a permanent basis.
Do you have a passion for leading the delivery of outstanding customer service?
We are looking for a driven individual to provide excellent support to both staff & customers; instructing, mentoring and training team members, plus delegating tasks and motivating the team to achieve specific objectives.
You will thrive under pressure and have a solution driven mindset, leading by example to foster a continual improvement culture.
Joining the Arthur David family will give the right person the determination to strive to deliver excellence in all they do.
Skills required:
- Leadership skills
- Outstanding communication skills
- Solution driven & ability to resolve conflicts
- Excellent customer service skills
- Attention to detail
- Knowledge of computer applications.
- Employee training experience
Benefits include:
- Free parking
- Discounted products
- Free tea, coffee and fruit on site
- Onsite Staff catering van at subsidised prices
- Christmas Food hamper providing you with everything you need for an amazing Christmas dinner!
- Health care cash back plan
- Enhanced maternity/paternity benefits
- Additional Day off for your Birthday
- Death in service benefit
- Following 2 years’ service, Increased annual leave entitlement and company sick pay scheme
- Staff BBQ’s, events and awards
- Training and development opportunities
Joining the Arthur David family will give the right person the determination to strive to deliver excellence in all they do.
In Accordance to our Drug and Alcohol policy we will be testing all new employees at induction.
- “Helping our customers deliver an amazing experience by providing unrivalled service, quality products and knowledge”
Job Types: Full-time, Part-time, Permanent
Pay: From £14.20 per hour
Expected hours: 37.5 per week
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
Ability to commute/relocate:
- Bristol, BS39 5XR: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you worked in a call centre type environment where you can take in excess of 100 calls per day?
Experience:
- Team management: 1 year (required)
- Customer Service: 2 years (required)
Work Location: In person