Terms & Conditions
Arthur David’s business terms & conditions
1. The Contract
- For the purpose of this contract hereafter Arthur David shall be described as the “Supplier” and the entity placing an order shall be described as the “Customer”.
- There can be no variance to these “Terms and Conditions” of Business (the Contract) whatsoever unless by written documentation and signed by an authorised signatory of the Supplier.
- The placing of an order by a Customer shall be deemed acceptance of these Terms in their entirety. Any verbal orders will be bound by these Terms.
2. The Order
- The Customer shall at the time of placing an order provide the Supplier with details of any special product requirements. This may include but shall not be limited to, quality, quality and description of produce grade.
- Should the Customer order a product which is produced to their own specific requirements and subsequently cancelled by the Customer the Supplier reserves the right to charge as if the order has been fulfilled in its entirety. (Refer to section 8).
- Prices are those applicable at the time of order placement, (price list available on request), and are subject to change without prior notification. All products quoted are exclusive of VAT which will be charged at the prevailing rate.
- The cost of carriage, (unless otherwise agreed), is included within the sale price of the product.
- From time to time we run promotions that are available to eligible customers only.
- Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.
- All promotions are subject to availability and while stocks last. We reserve the right to end a promotion at any time.
- We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.
5. Term of Payment
- The Supplier requires payment within 28 days of the invoice date. These payment terms shall apply at all times unless amended, (in writing), by the Supplier.
- All remittances received will be allocated to invoices and credited to the Customers’ account in chronological order.
- All amounts overdue for payment shall, at the Suppliers discretion, bear interest at the rate of 2% per month, compounded, for the period from the date of invoice to the date of settlement. (Such penalty shall apply regardless as to whether judgement in a Court of Law has been obtained). In addition all costs of recovery shall be borne by the Customer.
- Should, at any time, the Supplier consider that the Customer be unable to settle their account by the due date, notwithstanding any other remedies, they reserve the right to demand immediate and full payment. In addition, the Supplier reserves the right to uplift goods supplied to mitigate amounts due to it and shall assess such goods and credit such values, as it deems reasonable.
6. Title and Risk
- Risk and therefore responsibility for insurance of all items supplied shall pass to the Customer upon delivery within the United Kingdom.
- Title of goods supplied by the Supplier does not pass until all items outstanding amounts due to the Supplier, for any reasons whatsoever, have been settled in full, including any penalties for late payment accruing under these Terms or as varied by Government Legislation. No goods are supplied on a sale or return basis.
- Upon delivery it is the responsibility of the Customer to ensure that all items are stored in a suitable environment and at the correct temperature.
- The Supplier warrants that all goods supplied are the best of their knowledge of merchantable quality and comply with all current legislation regarding the production process. Should a product be the subject of a recall then only that specific product code will be accepted and dealt with as described in clause 6.3.
- It is incumbent upon the Customer to inspect all goods supplied upon delivery. The Customer must notify the Supplier of incorrectly supplied or damaged items within 12 hours of delivery.
- Should the Supplier accept the validity of any claim regarding the quality of goods supplied, liability shall be limited to replacement or the invoiced value of such items. The method of settlement of any claim is at the discretion of the Supplier. No third party claims will be entertained, as it is the responsibility of the Customer upon delivery of goods to ensure that they are used correctly for the purpose for which they are supplied.
- All goods are supplied subject to availability.
- The Supplier at all times, reserves the right, notwithstanding any other remedies available to them, to refuse to supply and/or suspend further deliveries and/or stop goods in transit to fulfil any other obligations of this contract without having to give a reason, whether or not the Customer fails to fulfil any of its obligations under this contract.
- In the event of insolvency, liquidation, receivership or bankruptcy or the Supplier having good reason to believe any of the aforementioned may apply, notwithstanding any other remedies available to the Supplier, clause 5.2 of this contract applies.
- The Supplier shall not be liable for any non-performance whatsoever in whole or in part of its obligations as inferred under the Terms of this contract for any reason or cause beyond its control. Such reasons shall include; (but not inclusively), strikes, lockouts, disruption of power, transport, raw materials of fuel supplies, acts of war and civil disturbance.
- The Supplier accepts no liability whatsoever for goods prepared to a Customer specification (unless due to a preparation fault) and invoices raised for such goods will be due for payment as detailed in Clause 4.
- All dates and times given by the Supplier for delivery are estimated. The Supplier shall not be liable for any losses whatsoever as a result of a failure to adhere to any such dates and times.
- Unless the Customer notifies the Supplier of alternative delivery arrangements, all goods will be despatched to the customers invoice address. Failure on the part of the Customer to notify the Supplier of the correct delivery address will result in all associated delivery costs being passed on to the Customer.
- Details of damage and short delivery must be notified to the Supplier as per paragraph 6.2. The Supplier shall not be held liable for any consequential loss.
- Due to the perishable nature of the goods being supplied, the Customer is beholden to accept delivery of goods when the Supplier is in a position to fulfil the order. Where redelivery is required, the Supplier reserves the right to pass any additional charges to the Customer.
- In the event that a delivery is made at an agreed date and time but off loading is prevented by the Customer for an unreasonable period, the Supplier, (or their representative) may at their discretion withdraw the vehicle and impose a charge equivalent to the transport cost incurred.
- We provide a chilled supply chain. All frozen produce is delivered under these conditions and as such the goods should be considered tempered, ready for use by the customer.
10. Data Protection
- The Supplier hereby gives notice in the course of processing an application by the Customer for a credit facility that it may undertake credit-vetting procedures which may include the use of third party databases and other information.
- The Supplier deems that permission for such credit vetting procedures has been granted by the Customer, either upon the receipt by the Supplier of a form applying for a credit facility or by any order placed by a Customer.
- This agreement is governed by the Laws of England and Wales.