Customer Services

For the majority of products you must order by 10.30pm online for next day delivery.

Yes. In order to maintain your account and secure your deliveries with us you will need a minimum order value of £30 per delivery and £1000 per month spend.

Yes you can. Call our Customer Excellence team and they will be able to discuss your options. Don’t panic, we are here to help!

Our passion is to help you deliver an amazing food experience, just like we have for our existing customers. If you would like to become a customer then follow our 3 simple steps.

1. Complete our online form

Simply visit our ‘Become a Customer’ page and complete our online form.

2. Set up your account

Once you submit your details. Your Account Manager will contact you to discuss your requirements and will submit your account registration to our New Accounts Team. Your account will be activated within 48 hours and a member of our New Accounts Team will contact you with your unique account number and a reminder on how to place an order.

3. Place an order!

Once your account is set up you can either shop with us online.

Please call our Customer Excellence team and they will put you through to our technical department who can provide you with the nutritional and allergen information for the products you require.

You can order ‘non stock’ items in exactly the same way you would items we frequently hold.

However, we ask that a minimum of 48hours notice is required to avoid any issues.

If you wish to change your delivery address please ensure that you inform us by calling our Customer Excellence Team by 11am the day before you require delivery.